Shipping

Where do you ship to?

We ship to the United States (excluding PR & VI) and Canada.

Can I modify or cancel my order after it's been placed?

Unfortunately, once an order is placed, it cannot be modified or canceled. Please double-check the ship-to address before finalizing your order.

What are the shipping options, costs, and restrictions on orders?

For orders to the United States:

  • Orders over $100 USD, before applicable sales taxes, qualify for FREE STANDARD SHIPPING via FedEx.
  • Orders below $100 USD, before applicable sales taxes, incur a $10 shipping and handling fee.

For orders to Canada:

  • $15 Standard Shipping to Canada, before applicable sales taxes, subject to applicable duties and taxes.

For both U.S. and Canadian orders, some items may be subject to delivery restrictions based on type, weight, and size.

*Please note that we cannot deliver to a PO Box.

*Unfortunately, we cannot replace or refund stolen orders.

How long does shipping take for U.S. and Canadian orders?

Standard shipping to the United States typically takes approximately 7-10 business days after receiving your order confirmation, with potential delays during high seasons or sales campaigns. Standard shipping to Canada takes approximately 7-10 business days, with possible delays during high seasons or sales campaigns.

We deliver from Monday to Friday, excluding holidays, for both U.S. and Canadian orders.

Is there sales tax for orders?

Any applicable sales tax will be calculated at checkout for both U.S. and Canadian orders.

How can I track my order?

When your order leaves our warehouse, you will receive a shipping confirmation email with a FedEx tracking number. Please note that tracking information may take some time to be uploaded.